Manhattan Associates’ Warehouse Management System (WMS) software has been an industry leader for years because it provides best-in-class logistics technology that delivers truly measurable ROI and productivity gains in inventory, labor, physical space, time and costs. ![]() It was about six years ago that, research vice president at, fired up a PowerPoint presentation at the Warehousing Education and Research Council’s annual conference. The title of the presentation was “Putting the ‘M’ in WMS,” with a core focus on how most at the time were missing that critical “management” link. Manhattan Associates Wms Software“WMS was basically a transactional processing enginethere wasn’t a lot of ‘management’ in it at all,” Klappich recounts. “The software application basically focused on picking a box and then putting it away, and there wasn’t a lot of intelligence embedded in the platforms.” In fact, Klappich likens the traditional WMS to a giant cauldron where companies essentially “dump” their warehouse activities, stir them around a bit, and then wait for that cauldron to spit something useful back out at them. “That’s basically what WMS has done,” he says, “and to be frank, that was probably okay for many organizations.” Fast-forward to 2017 and Klappich says that while WMS hasn’t made any giant leaps or bounds on the management front, he has seen progress being made in that direction. He credits e-commerce, fulfillment pressures and other distribution trends with helping to push that envelope.
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